Privacy Policy

Introduction

Welcome to 25eight! We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy outlines how we collect, use, store and protect your personal information. By using our services, you consent to the practices described in this policy. 

1 - Information we collect

We collect personal information that you provide directly to us when you access or use our website (Site)  and Services. This may include:

  • Contact information (name, email, phone number)

  • Payment and billing details

  • User-generated content (comments, reviews, etc.)

  • Technical information (IP address, browser type, device information)

2 - How we will use your information

We use your personal information for the following purposes:

  • Provide and improving our Products & Services

  • Processing payments and orders

  • Sending transactional emails and updates

  • Responding to enquiries and providing customer support 

  • Analysing Site and Services usage and improving user experience

  • Analysing Services usage and improving learning experience

3 - Data Storage and Transfer

Your personal information may be stored on servers located in Australia and may also be transferred to and processed in other countries. We take reasonable steps to ensure your information is treated securely and in accordance with this Privacy Policy

4 - Third-party Services

We use third-party software and services to facilitate our operations, such as payment processing, analytics, and email communications. These services may have their own privacy policies and practices. We only choose suppliers that have a Privacy Policy of their own. We can provide a full list of third-party services to you at your request. 

5 - Cookies and tracking technologies

We use cookies and similar technologies to collect information about your browsing behaviour on our Site. You can manage your cookie preferences through your browser settings.

6 - Your Choices

You have the right to access, correct, update, or delete your personal information. You can also opt out of receiving marketing communications from us. To exercise these rights, please contact us at hello@25eight.co

7 - Security

We implement technical and organisational measures to safeguard your personal information. However, no data transmission over the Internet is completely secure, and we cannot guarantee the security of your information. 

8 - International users

If you are accessing our Services from outside Australia, please be aware that your information may be transferred to, stored, and processed in Australia and other countries. 

9 - Changes to this Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and the effective date will be updated accordingly

10 - Contact us

For any questions, concerns, or requests related to your personal information and this Privacy Policy, please contact us at hello@25eight.co